Next 2024

Sentient Design: AI and the Next Chapter of UX

About this presentation

Sentient Design is the already-here future of intelligent interfaces: AI-mediated experiences that feel almost self-aware in their response to user needs. This is so much more than chatbots (and also much less, in exciting ways). Sentient Design moves past static presentation to transform user experiences into radically adaptive stories, conceived and compiled in real time. This experience design will animate the next generation of our craft. There’s a lot, a lot, a lot going on here—tons of new opportunities, tons of new pitfalls. How do we realize the benefits while contending with the risks? Designer Josh Clark shares a framework of principles and techniques that you can apply in your own work today (yes, today!). It’s about AI, but also not. By focusing on people instead of technology, Sentient Design offers a chance to build systems that bend to human needs, instead of the reverse. Josh explains how we can do it.