Metaphors in UX Research and Analysis: A Secret Superpower

About this presentation

<section id="session-abstract">Metaphor is one of our most powerful innate capacities as humans, and unlocking its power in UX research work can bring us to a whole new level of insight and stakeholder engagement. Metaphor is a lot like sketching - most people wouldn’t identify themselves as skilled with it. But almost everyone can use it productively with a little bit of attention and practice. Cyd’s talk will illustrate how to use your metaphorical capacity to do great qualitative analysis. She’ll dig into how to source apt metaphors from users and from your team, how to use them as pointers into the salient parts of a mountain of qualitative data (interview transcripts, for example), how to evaluate which ones are useful, and how to combine them in clusters to get at deep insights. Finally, she’ll show how to share metaphor-driven insights with stakeholders so that design and dev teams can come together and create great experiences. </section>