Being Human in the Age of AI

About this presentation

There’s no doubt we’ve entered the Fourth Industrial Revolution, a new era of intelligence-based technological change transforming the way we work, live and relate to each other as well as the companies we buy and engage with. We can already see this through the wave of artificial intelligence-based technologies coming to the fore, impacting all aspects of engagement. Whether it’s servicing consumers through virtual assistants, for example, or pre-empting their choices and preferences through predictive analytics, AI is quickly pervading interactions and their outcomes. AI’s impact is also increasingly apparent via robotics and automated technologies creating a new type of organisation, shaking up ways we work and new forms of collaboration. But even as we further embrace AI and the idea that machines will make increasingly autonomous decisions, what’s equally clear is how important the human element remains in the enterprise. Far from AI machines running the world, it’s organisations that harness both machines and human ingenuity that will be best positioned for success. Katja Forbes will talk about how do we design for AI and also successfully balance the rise of the machine with human-centred values and intuition?